Accepting Resumes for Future Openings:
Office/Sales Support
Location
Salt Lake City
Type
Full Time
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Company: Closets by Design – Salt Lake City
Location: In-Office Only (Utah Candidates)
Schedule: Full-Time | M–F 8:00 AM – 5:00 PM | Rotating Saturdays.
The Office/Sales Support role is responsible for supporting daily operations across front office functions, sales coordination, and workflow management. This position ensures smooth communication between clients, sales, and operations while maintaining accuracy, organization, and timely follow-up throughout the project lifecycle.
Schedule: Full-Time | M–F 8:00 AM – 5:00 PM | Rotating Saturdays.
The Office/Sales Support role is responsible for supporting daily operations across front office functions, sales coordination, and workflow management. This position ensures smooth communication between clients, sales, and operations while maintaining accuracy, organization, and timely follow-up throughout the project lifecycle.
Key Responsibilities:
Sales Team Support
- Manage reports, including tracking payments
- Complete 48-hour follow-ups with clients and prospects
- Upload and manage Pixieset galleries
- Maintain inventory of soft supplies for designers
- Communicate with designers regarding paperwork and timelines
- Active projects
- Unsold opportunities and follow-ups
- Assist in training and coaching on Lite & Simple designs
- Support and participate in sales meetings
Paperwork & Workflow Coordination
- Perform plan checks on all projects
- Assist with Closet Pro proposals and design support
- Ensure completion of 48-hour MPW follow-ups
- Scan and deliver completed paperwork to engineering
Resolution Support
- Monitor email communications for engineering-related issues
- Assist in resolving project kickbacks or discrepancies
- Coordinate with designers to obtain required responses
- Verify all issues are resolved and properly documented
Core Competencies
- Strong organization and attention to detail
- Effective communication across teams and with clients
- Ability to multitask and manage multiple workflows
- Problem-solving and follow-through mindset
- Proficiency in internal systems and reporting tools
Success in This Role Looks Like
- Timely and accurate handling of client communication and scheduling
- Seamless coordination between sales, design, and operations
- Minimal delays due to paperwork or workflow gaps
- Proactive follow-up and issue resolution
Front Office Support
- Answer incoming phone calls and direct inquiries appropriately
- Schedule and confirm lead appointments
- Assist with client communication and issue resolution
Compensation: $20.00 - $22.00 per hour
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Closets By Design Corporate.
Closets By Design Salt Lake City
Since 1982, we’ve built a reputation of integrity as the industry leader in customer service and total customer satisfaction. From our no obligation in-home consultation, custom tailored designs and the highest quality product construction, our products simply offer the best value in the industry.
Join a company with over 40 years of strong brand identity.
Company Website: www.closetsbydesign.com
(if you already have a resume on Indeed)
